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Scheduling Policies
Pre-appointment details
An email with the zoom link is sent when your appointment is confirmed. If you do not receive a link, please contact me immediately at jybogdan@waypointfront.com.
Cancellation policies
We understand that our clients are busy professionals but we ask if that if you must cancel an appointment, please do so 24 hours in advance.
Payment policies
Regarding paid services, if an appointment is cancelled 24 hours in advance or earlier, clients will receive a full refund unless other agreements were made.
For appointments cancelled within the 24 hours window or after the appointment time, refunds will be considered but not guaranteed.
Deposits on speaking engagements are non-refundable.